No one wants to have a plumbing emergency, but most households experience one over the years. Clogged toilets, a burst pipe, sump pump malfunction, and a whole host of other issues happen all the times in homes across the city. Even with your best efforts a sudden plumbing issue can arise. When they do, its important for you to know what to do and, just as important, what NOT to do.
Here we outline some important steps to take and some things you should never do when reacting to a plumbing emergency:
The first actions you take when reacting to a plumbing emergency can either help minimize the potential damage or make things worse. Here are the steps you should take:
Here are some things you should not do if you have a plumbing emergency:
We offer 24-hour plumbing service. Contact us at 416-286-7511 anytime. We are here to help you with your plumbing emergency.
At Bradshaw Plumbing & Renovations - the safety and well-being of our staff, our customers, and our community is our top priority. Rest assured that we are monitoring the COVID-19 situation closely, and taking the necessary precautions to keep everyone safe and healthy.
To help with prevention, we have put the following protocols in place for our staff:
1.) Providing staff members with ample supply of: hand sanitizers, disinfectant wipes, masks, gloves, face shields, and eye protection.
2.) Asking customers if they have been diagnosed with or exposed to COVID-19, or if they have any cold or flu symptoms, prior to entering their home or business.
3.) Team members have been instructed to keep safe social distance, to avoid shaking hands when serving customers, and to work at least 6 ft away from others at all times.
4.) Any staff member that develops cold or flu-like symptoms will refrain from working immediately and be asked to contact Ontario's Public Health Agency to follow the COVID-19 testing and self-isolation protocols.
5.) Should the situation present itself, our staff members have the right to refuse entry into a property if they feel they are in harmsway.
6.) The parts department is available from Monday to Friday for curbside pickup of essential plumbing repair parts.
7.) Please note that during this time, the showroom will be closed until further notice.
Thank you for your cooperation and understanding, as we all do our part to keep eachother safe and healthy during these challenging times. We will get through this together.